Legal

Privacy Policy

Effective Date: January 1, 2025

At SelfChart ("we," "us," or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Data Controller Information

Trading Name: SelfChart

Legal Entity: Carevanto Limited

Company Number: 794840

Jurisdiction: Republic of Ireland

Website: https://selfchart.app

Carevanto Limited is the data controller responsible for your personal information under GDPR.

1. Information We Collect

1.1 Personal Information

We collect the following types of personal information:

  • Account Information: Name, email address, password (encrypted)
  • Birth Data: Date of birth, time of birth, location of birth, geographic coordinates
  • Payment Information: Credit card details (processed securely through Stripe; we do not store full card numbers)
  • Usage Data: Charts generated, features accessed, pages visited, time spent on platform

1.2 Automatically Collected Information

When you access our services, we automatically collect:

  • IP address and device information
  • Browser type and operating system
  • Cookies and similar tracking technologies
  • Referral source and navigation patterns

2. How We Use Your Information

We use your information exclusively for the following purposes:

  • Chart Generation: To calculate and generate your personalized Human Design, Astrology, Gene Keys, Numerology, and Tarot charts
  • Service Delivery: To provide daily readings, compatibility analyses, and other premium features
  • Account Management: To create and maintain your account, process payments, and manage subscriptions
  • Communication: To send you account notifications, service updates, and customer support responses
  • Platform Improvement: To analyze usage patterns and improve our services (aggregated data only)

We will NEVER:

  • • Sell your personal information to third parties
  • • Share your birth data with anyone
  • • Use your data for advertising purposes
  • • Send spam or unsolicited marketing emails

3. Data Storage and Security

We implement industry-standard security measures to protect your information:

  • All data transmitted between your device and our servers is encrypted using SSL/TLS
  • Passwords are hashed and salted using bcrypt encryption
  • Birth data and chart information are stored in encrypted databases
  • Access to personal data is restricted to authorized personnel only
  • Regular security audits and updates to protect against vulnerabilities

4. Data Sharing and Disclosure

We only share your information in the following limited circumstances:

4.1 Service Providers

We use trusted third-party service providers to operate our platform:

  • Stripe: Payment processing (PCI-DSS compliant)
  • Cloud Hosting: Secure data storage and platform infrastructure
  • Email Service: Transactional emails and account notifications

These providers are contractually obligated to protect your data and use it only for providing services to SelfChart.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Export: Download your charts and data in portable format
  • Opt-out: Unsubscribe from marketing communications (account notifications will still be sent)

To exercise these rights, contact us at [email protected] or through your account settings.

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in to your account
  • Remember your preferences (theme, language)
  • Analyze site usage and performance
  • Prevent fraud and abuse

You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. If you delete your account, we will:

  • Permanently delete your birth data and generated charts within 30 days
  • Retain transaction records for legal and tax compliance (7 years)
  • Anonymize usage analytics data (no personally identifiable information)

8. International Users and GDPR Compliance

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to data portability
  • Right to object to processing
  • Right to lodge a complaint with a supervisory authority
  • Right to withdraw consent at any time

Our legal basis for processing your data is your consent and our legitimate interest in providing and improving our services.

9. Children's Privacy

SelfChart is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will delete it immediately.

10. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, educational resources). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

  • Posting the updated policy on this page with a new "Effective Date"
  • Sending an email notification to registered users

Your continued use of SelfChart after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Carevanto Limited (trading as SelfChart)

Company Number: 794840

Registered in: Republic of Ireland

Data Protection Officer: [email protected]

General inquiries: [email protected]

Response time: Within 48 hours (GDPR requests within 30 days)

California Privacy Rights: If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). Contact us to exercise your rights to know what data we collect, delete your data, or opt-out of any data sales (note: we do not sell personal data).